Privacy Policy

On The Strength ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, donate, or engage with our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase or donation.

• Transaction Data: Purchase history, order details, and donation amounts.

• Technical Data: IP address, browser type, device information, and cookies to improve website performance.

• Voluntary Information: Any details provided through surveys, contact forms, or sign-ups for events and newsletters.

2. How We Use Your Information

We use your information for the following purposes:

• To process transactions, including purchases and donations.

• To provide customer support and respond to inquiries.

• To send updates, promotional materials, and event notifications (if you opt-in).

• To improve website functionality, services, and security.

• To comply with legal obligations and prevent fraudulent activities.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data, including encryption, secure payment processing, and restricted access to sensitive information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with trusted third parties in the following situations:

• Service Providers: Payment processors, shipping companies, and email marketing services that assist in fulfilling orders and communication.

• Legal Compliance: When required by law, court order, or to protect our rights and prevent fraud.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: Request access to your personal data and correct inaccuracies.

• Opt-Out: Unsubscribe from promotional emails at any time by clicking the "unsubscribe" link.

• Data Deletion: Request deletion of your personal data, subject to legal and operational limitations.

To exercise your rights, please contact us at ots.admin@vetsonthestrength.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

8. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal data from minors. If you believe a child has provided us with their information, please contact us for removal.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are made constitutes acceptance of the revised policy.